Skype Doesn’t Want to Take My Money

I’m posting this here to capture the details to pass onto Skype.

I tried to buy Skype credit today so I can call land line phones from my iPad.  The process of placing an order is straightforward enough, though Skype doesn’t let you use coupon codes to add to your own account, so I’m buying a gift code.  30% savings is worth the little bit of extra effort.

They’ve outsourced their payment transactions to some group called Chat&Vision.  They do not have their act together.  When trying to place the order, I get these two PHP errors.

A PHP Error was encountered

Severity: Warning

Message: Invalid argument supplied for foreach()

Filename: public_controllers/checkout.php

Line Number: 374

A PHP Error was encountered

Severity: Warning

Message: Cannot modify header information – headers already sent by (output started at /var/www/html/chatandvision.com/ci/libraries/Exceptions.php:172)

Filename: helpers/url_helper.php

Line Number: 541

That’s bad, to be sure, but it is not the dumb part.  When going back in to try the order again, I get an error from Chat&Vision saying that a particular email address can only buy five vouchers per month.  Not only did I try to buy just one gift card, which I’m presuming is the same thing as a voucher, I wasn’t successful in buying it.  And I’m apparently locked out of buying more.

Well done, Skype.  I’m trying to pay and can’t.  In addition, I can find no way to actually talk or chat with someone for customer service at either Skype or Chat&Vision to get help.

Sheesh!

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